Last updated: December 14, 2025

These Terms of Service (“Terms”) govern your access to and use of https://www.quietsoul.in (the “Site”) and all related products and services (collectively, the “Services”) operated by Quiet Soul (“site”, “we”, “us”, “our”).

By visiting, browsing, or purchasing from our Site, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Returns & Refund Policy (together, the “Policies”). If you do not agree, please do not use the Site or Services.

Changes to These Terms

We may update or modify these Terms at any time by posting a revised version on the Site. Changes are effective immediately upon posting. Your continued use of the Site after such changes constitutes acceptance of the updated Terms.

Eligibility & Use of the Site

You represent that you are at least 18 years of age and legally capable of entering into a binding contract under Indian law. You agree to use the Site only for lawful purposes and in compliance with all applicable laws and regulations.

You must not:

use the Site for any illegal or unauthorized purpose

attempt to compromise the security or integrity of the Site

introduce malware, viruses, or harmful code

misuse promotions, discounts, or referral systems

Any violation may result in suspension or termination of access.

Account Registration & Security

Certain features may require you to create an account.

You are responsible for maintaining the confidentiality of your login credentials

You are responsible for all activities under your account

You must notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts suspected of fraud, misuse, or policy violations

Products, Descriptions & Availability

All products displayed on the Site are subject to availability. We reserve the right to limit quantities, discontinue products, or modify specifications without notice.

Product descriptions, sizing, and images are provided for reference only. While we strive for accuracy, we do not guarantee that descriptions, colors, or images will be perfectly accurate due to screen variations or updates.

Pricing, Promotions & Payments

All prices are listed in INR unless stated otherwise

Prices, offers, and promotions may change without prior notice

Only one discount or promo code may be applied per order unless specified

Payments are processed securely via third-party payment gateways

We do not store your full card or banking information

We reserve the right to cancel or refuse orders due to pricing errors, suspected fraud, or operational issues.

Orders & Acceptance

Placing an order constitutes an offer to purchase. An order is considered accepted only after confirmation and successful payment (where applicable).

We may cancel an order if:

payment fails or is reversed

pricing or inventory errors occur

the order violates these Terms

In such cases, any paid amount will be refunded as per our policy.

Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy. Delivery timelines are estimates and may vary due to location, courier operations, or events beyond our control.

Risk of loss passes to you upon successful delivery to the provided address, subject to applicable law.

Cancellations, Returns & Refunds

All cancellations, returns, exchanges, and refunds are governed by our Returns & Refund Policy as published on the Site. Requests outside policy timelines or conditions may be declined.

Reviews, Feedback & User Content

If you submit reviews, feedback, images, or other content (including via Judge.me or similar tools):

You confirm the content is accurate and does not infringe third-party rights

You grant Quiet Soul a royalty-free, worldwide, perpetual, non-exclusive license to use, display, reproduce, and adapt such content for marketing, promotional, or operational purposes

We may moderate or remove content at our discretion

User submissions are non-confidential, and no compensation is owed for their use.

Intellectual Property

All content on the Site-including brand name, logos, product designs, text, images, graphics, and layout-is owned by or licensed to Quiet Soul and protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission.

Third-Party Tools & Links

We may use or integrate third-party tools and services including Shopify, Meta Pixel, Google Analytics, WhatsApp, Judge.me, payment gateways, and logistics partners.

Your use of such third-party services is subject to their own terms and policies. Quiet Soul is not responsible for third-party platforms or services.

Prohibited Conduct

You agree not to:

violate laws or third-party rights

submit false or misleading information

scrape, crawl, or data-mine the Site

impersonate another person

interfere with Site security or functionality

Violations may result in termination and legal action.

Disclaimer of Warranties

The Site and Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability, and non-infringement.

We do not guarantee uninterrupted or error-free operation of the Site.

Limitation of Liability

To the maximum extent permitted by law, Quiet Soul shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products.

Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Quiet Soul from any claims, losses, liabilities, damages, or expenses arising from your breach of these Terms, misuse of the Site, or violation of any law or third-party rights.

Termination

We reserve the right to suspend or terminate your access to the Site or Services at our discretion, without notice, for violation of these Terms or suspected fraudulent activity.

Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Uttarakhand, India.

Contact

For any questions or support related to these Terms, please reach out through the contact options available on https://www.quietsoul.in.